Opening Hours
Ratby Surgery
| Day | Opening hours |
|---|---|
| Tuesday 3 November | 8am to 6:30pm |
| Wednesday 4 November | 8am to 6:30pm |
| Thursday 5 November | 8am to 6:30pm |
| Friday 6 November | 8am to 6:30pm |
| Saturday 7 November | Closed All Day |
| Sunday 8 November | Closed All Day |
| Monday 9 November | 8am to 6:30pm |
Enhanced Access
We are increasing the number of appointments available for you to speak to a health care professional in the evenings or at weekends in Hinckley and Bosworth for those that struggle to access the surgery between 8am to 6.30pm.
Depending on your individual circumstances and symptoms, you can request or we may offer you an ‘enhanced access’ appointment with a health care professional at Centre Surgery, Hinckley, or Newbold Verdon Medical Practice in Newbold Verdon.
If you would like to know more please speak to a member of practice staff.
When We Are Closed
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life threatening situation.
For less urgent health needs, contact Ratby Medical Centre or you local pharmacist in the usual way.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A & E or need another NHS urgent care service
- you need health information or reassurance about what to do next
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pain and / or shortness of breath constitute an emergency.
NHS 111 Online
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
- Treat yourself at home
- Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Walk-in Centres
For medical treatment available 24 hours a day, 7 days a week without an appointment:
Loughborough Urgent Care Centre, Hospital Way, Loughborough, LE11 5JY. Tel: 01509 611600
Urgent Care Centre – Leicester Royal Infirmary, Infirmary Square, Leicester LE1 5WW. Tel: 0300 303 1573.
Training Closures
The surgery will be closed for training on the following dates from 1pm - 6.30pm
Thursday 10th September 2026
Wednesday 14th October 2026
Thursday 12th November 2026
Wednesday 13th January 2027
Thursday 11th February 2027
Thursday 18th March 2027
Emergency information will be provided on the phone if you call in, or on the front door of the practice
Page created: 02 November 2026